Freedom offers a wide range of automatic emails and text messages called Autoresponders. These are triggered when something happens within Freedom, such as an order getting posted, a new rep sign up, a new customer is created, etc.
You can access the Autoresponders that have been generated and their status here:
Departments > Adminstration > Tools > Autoresponders > Autoresponders
If you want to access the current Autoresponder Templates that are used to create these emails and alerts, you can view them here:
Departments > Adminstration > Tools > Autoresponder Templates
At the top of the page is a date range tool that can be used to search within a date range. By default, this is set to the past 3 days. Only the Autoresponders within the date range selected will be shown.
Please note that Autoresponders sent through SMS may be blocked by certain service providers. If you want to use SMS a lot, it is suggested to use our preferred 3rd-party vendor for this service: ZipLingo.
This page is broken down into four status sections:
These are the Autoresponders that are waiting to be sent.
These are the Autoresonders that have been delayed.
These are the Autoresponders that have been sucessfully sent.
These Autoresponders had an error when sending.