¶ Password Management
This page will cover Rep password management, including the available settings and methods for resetting their passwords.
¶ Available Password Settings
Password configuration can be updated using the following Freedom Settings:
- X2_PASSWORDS_REGEXTYPES: Choosing an option here will execute a regular expression on the password selection, enforcing the rules that the password must adhere to.
- X2_PASSWORD_EXPIRATION_DAYS: In conjunction with the X2_PASSWORD_EXPIRATION_ENFORCED setting, the value of this setting will determine how many days a Rep password is valid
- X2_PASSWORD_EXPIRATION_ENFORCED: When enabled, Rep passwords will be expired after the value of days in the X2_PASSWORD_EXPIRATION_DAYS setting.
- SEC_MIN_USER_PASS_LENGTH: Minimum Password Length
For security reasons, we recommend using the default password requirements of at least 8 characters long, including at least one uppercase letter, one number, and a special character.
¶ Password Reset Methods
- If they remember their current password, they can reset it directly within Revolution.
- Alternatively, they can click on “Forgot Password” on the login screen to receive an Autoresponder email for resetting their password.
¶ My Profile
If a Rep wants to update their password and knows their current password, they can navigate to My Profile and select Change Password. As illustrated in the image below, they will need to enter their current password followed by the new password they wish to set.
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¶ Rep Password Reset
If the Rep does not know their current password, they can click on the "Forgot Password?" link on their Revolution log in page, to recieve the Password Reset Autoresponder.
¶ Password Reset Autoresponder
Once the "Forgot Password?" link is clicked, it will trigger the Autoresponder to send the email to the email address the Rep has on file.
Go to Departments > Administration > Tools > Autoresponder Templates to configure or update the Password Reset Autoresponder
